XF***

Goods Nov 18,2024 AM 04:22

Hello,
I am interested in purchasing this item. When sold individually, are there certain times in a year when the price goes lower (Black Friday, Christmas, etc)? Thank you!

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XF***

Goods Nov 13,2024 PM 22:06

Does the device support Lightroom on Mac? And is it possible to use Lightroom shortcuts, like 'increase exposure' and similar ones, with the scroll wheel and key combinations?

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XF***

Goods Sep 24,2024 PM 16:50

Hi there,

Is it compatible with Photo Mechanic ?

Official mallSep 30,2024 PM 17:24

Dear customer,

Yes, it is.

Best wishes

XPPen

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XF***

Customer Service Sep 21,2024 PM 16:10

Is it compatible with wacom one ?

Official mallSep 30,2024 PM 17:20

Dear customer,

Yes, it is.

Best wishes

XPPen

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XF***

Goods Jul 18,2024 PM 21:41

Is it compatible with Artist 24 Pen Display?

Official mallJul 19,2024 PM 16:41

Dear customer,

Yes. It is.

Best wishes

XPPen

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XF***

Goods Jun 12,2024 PM 18:40

Is it compatible with magic drawing pad?

Official mallJun 13,2024 AM 09:43

Dear customer,

No, it isn't.

Best wishes

XPPen

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XF***

Goods May 29,2024 AM 02:50

Hello! Recently I received Magic Drawing Pad android tablet and I love it but my workflow is shortcut heavy.
Is ACK05 Wireless Shortcut Remote compatible with Magic Drawing Pad?
If it does can I purchase this device with USB -C type wireless receiver to plug in to the tablet ( or if not with the device can I order it separately?)

Official mallMay 29,2024 PM 17:16

Dear customer,

No. The ACK05 wireless shortcut remote is not compatible with the magic drawing pad.

You can buy a Bluetooth wireless keyboard to connect it.

Best wishes

XPPen

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XF***

Goods Mar 30,2024 PM 19:18

Does this device have a tochpad/trackpad as the one on the Deco Pro (1st version) ?

Official mallApr 12,2024 PM 18:19

Dear customer,

It has a physical dial, not a touchpad.

Best wishes

XPPen

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XF***

Customer Service Mar 23,2024 PM 16:14

it is posible to connect ACK05 Wireless Shortcut Remote with xp pen 22 plus via bluetooth

Official mallApr 12,2024 PM 18:21

Dear customer,

Yes. You can connect it with Artist 22 Plus.

Bluetooth connection is compatible with the system Windows 10 or later, macOS X 10.10 or later.

Please make sure your computer system before connecting.

Best wishes

XPPen

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